My Video Freezes and Won’t Continue to Play
The first reason the video may freeze is when you try to click ahead in the video to skip sections. While the video loads to the section you are trying to view, there may be some buffering that causes it to freeze while your computer catches up to that section. Here are some additional reasons […]
I Can’t Go on to the Next Video in the Course
The course was designed to be completed sequentially. In order for you to view the next video section, you must wait until the the current video plays to completion. This usually is indicated when the video fades to black, then the “Complete” button will change color from gray to green. At this point, once you […]
I’m Having Trouble Completing My Registration
Once you register on the site, you will receive an email with a link to set up your password. This link automatically generates a strong password for you to use, but you can change it at this time to something you can remember. If you forget your password, you can click the link “forgot password” […]
